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Frequently Asked Questions

GENERAL APPLICATIONS

I’m worried that a bright spotlight will blind other boaters. Are LED lights safe on the water?

Use of lights, not just LEDs, on the water must comply with USCG regulations for the safety of yourself and of others. Here at DuraBrite, safety is a top priority and we have had extensive discussions with seasoned USCG officers on this topic.

In general terms, lights have two functions: (1) to help you see, and (2) to help others see you. To answer the question in the right context, we must differentiate between forward facing lights and rear facing lights.

Forward-facing lights usually comprise with a spot beam, can throw very far, and are set to produce a beam parallel to sea level. The purpose of forward-facing lights is to complement your other navigational tools such as FLIRs or night vision cameras to help you see better and to find things quickly. For commercial fishing purposes, for instance, these lights help fishermen find buoys so they can pull the traps up to collect their catch. For both commercial and recreational users, forward facing lights are also extremely effective to help with navigating in and out of marina, and specifically to help avoid collision with debris such as logs, which can cause severe and expensive damages.

With that being said, forward facing lights are not to be used as driving lights in general, and especially on a clear night and on calm water. It is in fact illegal to do so. Here at DuraBrite, we do not endorse the improper use of our powerful spot lights as driving lights. It is analogous to driving a car on a highway with the high beam on the whole time. It is dangerous and irresponsible, and the cop can pull you over and fine you.

However, safety comes first. If you are unsure about a situation, turning on the forward-facing spot beam momentarily to help you see with better clarity might prove absolutely necessarily. After the confirmation and you steer clear of the obstacles, they are to be shut off. This will help preserve your night vision as well.

Driving a boat under inclement weather such as thunderstorm, high waves, or heavy fog is a different story, however. Again, Safety First. You need to make sure you are in control of your boat and are able to navigate safely. In such instances, driving with the forward-facing lights on will help tremendously. But as soon as you see oncoming traffic, it’s a good idea to turn that off momentarily to not blind the other party.

When lights are used to light up the rear deck, or when they are pointing downward to help you see what you are doing on the water around the boat, they are absolutely allowed to be turned on. And because the lights are angled downward, they are not going to blind other boaters.


Are LED lights good for fishing?

Lighting on your boat is key to a successful fishing trip. It allows you to get in and out of the marina any time of the day, whether you need to leave at 4am to get to location just in time to try to catch the species you want when they are most active, or after a long day fishing for mahi-mahi and by the time you are ready to wrap up, it’s already close to sunset and you need to get home with peace of mind.

LED lights are a lot more efficient than older technologies like xenon or sodium lights. They draw so little so can help reduce fuel consumption and minimize draining your battery.

DuraBrite offers a range of marine grade LED-based luminaires that are designed specifically for your fishing vessels. They are extremely durable, the most efficient in the market, and come with supremely crisp optics.
The lights will help you get to where you want to fish, help light up the actions before, during, and after fishing, and help get you home safely.


How do you stop LED light glare?

Light that does not produce glare are called pencil beam. The beam is so tight there is practically no leakage and hence won’t bounce off of the bow to create glare, when it is installed as a forward-facing light. This type of beam can be found in traditional round search lights that are popular on large vessels. They use the old Xenon and Sodium light bulb technology. The pencil beam is produced when the bulb is recessed far inside the housing so that the reflector is able to control the beam output. The issue with those is that they do not light up a sufficiently large area to enhance your search effectiveness.

DuraBrite has a different philosophy when it comes to search light or forward-facing spot light in general. It should have the punch, but should also have some reasonable coverage. Hence, we came up with the 25 deg spot beam, instead of a pencil beam. However, some vessels do not have a high enough mounting point and even the relatively narrow 25 deg spot beam could result in bow glare.

To address that, you can either recess the light so it’s mounted further back on the roof such that the roof itself can act as a beam cut off. Another solution is to install a glare shield, whether it’s custom fabricated for your unique setup or the DuraBrite Glare Control Shield that can be mounted directly onto the light.


Do LED lights handle vibration?

Not all LED lights are created equal. To handle vibration, not only the components should be capable of withstanding the load, the overall luminaire design should be vibration resistant as well such that no hardware would come loose.

LED lights nowadays are mounted on printed circuit boards (PCB). Along with that, there is also the control circuitry, which is comprised of many components. The vibration resistance of the PCB assembly not only depends on the component rating, but also the assembly techniques and workmanship.

DuraBrite is an expert when it comes to creating vibration resistant electronics, due to our pedigree in power electronics designed and manufactured for defense, aerospace, and space applications. Our designers and assemblers are highly trained to military standards. All models are also rigorously tested and qualified, using our inhouse vibration table to make sure the design can meet and exceed the requirements we set forth.


What is the best light setup for my boat?

It depends on what kind of boat you have and what your lighting goals are. There is no cookie cutter setup for all boats. We encourage you to give us a call to discuss your needs. In general, for forward facing and to use as search lights, we recommend a spot beam. To illuminate your deck and as a general work light, we recommend a flood beam. Contact us today. We are here to help.


Do LED lights raise bait?

Yes and no. Whether the bait fish respond to LED lights depends on a few factors, namely, wavelength (aka color), penetrating power (aka beam type), and lumens (aka optical brightness). You need the perfect combination to raise bait. DuraBrite’s Pro and Mini Spot models consist of these characteristics and can raise bait fish like no other lights on the market. Professional fishermen specifically call out the use of DuraBrite lights for their bait raising needs.


What are the lighting requirements for boats?

This is a loaded question. To start, your boat should have navigations lights to satisfy USCG requirements. When anchored, you also need to have an “all-around” light so others can see your presence. Other than these two basic requirements, the rest are up to your own imaginations and needs, depending on what you do on your boat.

To get in and out of marina before dawn and after dusk, you need to see to avoid colliding into other boats before you get out to open water. You will also need to navigate and steer clear of obstacles like debris and floating logs that are more commonly seen these days. For this purpose, forward facing spot lights are fantastic choices. Depending on your boat size, you may choose either the Mini or the Pro, and you can also use multiples to achieve the brightness and coverage you need.

To light up your deck when the boat is docked, you can use Nano or Mini floods to give you great coverage without over powering. You may use multiple for the best coverage based on the size (width) of your boat, and based on the mounting height.

If you want to also use DuraBrite to raise bait, you may install a Pro or Mini with powerful spot beam pointing downward toward the water on the side of your boat (hint: Check out how Wicked Tuna captains set up theirs). This way, you will attract a ton of live bait like a super magnet.


What lights do I need on my boat for night fishing?

It depends on what kind of boat you have and what your lighting goals are. There is no cookie cutter setup for all boats. We encourage you to give us a call to discuss your needs. In general, for forward facing and to use as search lights, we recommend a spot beam. To illuminate your deck and as a general work light, we recommend a flood beam. Contact us today. We are here to help.


POWER SOURCE & WIRING

Can the light run on 12v or 24v?

All DuraBrite models (except for Explorer Series) auto detect voltages from 12 to 32VDC.


Can I hook up my light to an AC power source?

Not directly! Our lights are DC powered only, but you can run them on an AC power source by using a corresponding AC adapter also sold on our website.


Can I use any AC adapter for my light?

Not ANY adapter. You must use the corresponding adapter for each model series. DuraBrite has tested extensively to make sure the chosen AC adapter works flawlessly with each model and they are available on our website for purchase.

The light is not guaranteed to function optimally if you use adapters that are not sold on our website. Any resulting damages could void your warranty.


Can I use one AC adapter for multiple lights?

DuraBrite requires one AC adapter per light. We do not recommend hooking up multiple lights to one AC adapter of a higher rating. This approach can lead to damages due to a potential unequal current share. Any resulting damages could void your warranty.


What do I do with the extra output wires on the Pro AC adapter?

The Pro AC adapter comes with two sets of output wires because otherwise, the output wires would be very thick to handle the high rated current.

You need to connect BOTH wires of the same color as one connection point and hook that up to the corresponding polarity of the light’s pigtail. In other words, two red positive output wires shall connect with the white positive on the light. And two black negative output wires shall connect with the black negative on the light.


What to do with the thinner black and white wires on the dimmable Pro model?

The thin black and white wires are the dimming wires. They are meant to be hooked up to the dimmer. If for some reason you now only want your light to produce max brightness, leave them disconnected (for Model Year 2022 or later). Be sure to waterproof the wires.

If you want your Pro light to be dimmable, connect the black and white wires to the supplied dimmer to operate.


How do I waterproof my connections?

All splices shall be waterproofed. And the cable jacket shall also be waterproofed. IP67 connectors are available where the two ends of the cable can be installed INSIDE the waterproof connector to create a proper connection.

Traditional methods of heat shrink wrapping is also ok as long as BOTH the wires AND the cable jackets are heat shrink wrapped with at least 2 inches away from the end of the cable jacket. Proper heat shrink tubing diameter should also be used for a proper seal. Oversized tubing will not be able to achieve a waterproof seal.

The green Ground wire, if not used, shall be waterproofed as well. It shall not just be cut and left hanging out in the open. Water can find its way into the light eventually via the cut end due to capillary action up the wire strands!


OTHER TECHNICAL QUESTIONS

Do you have lighting that’ll cut through fog?

All of our lights can be ordered with a DuraBrite Amber optics which is effective for cutting through fog as it bounces much less off of air particles than the White optics.


What is the DuraBrite Amber color temperature?

2800K


What beam angle is suggested for forward facing navigation?

Our 25 degree spot is recommended for any forward facing application to reduce bow glare and increase visibility to distant objects or terrain.

Our 76 degree flood is recommended for deck, aft and most port and starboard applications as it provides a wide beam angle, covering more of the surrounding area.


What is the difference between Nano and Nano Sport Series?

The Nano Series:

  • Hardwired power cable
  • 10-year limited warranty (purchased after Sept 1st, 2023)
  • IP68 water resistance rating
  • 7,500 lumens output
  • Used only as a single light source, primarily for fixed mount installation

The Nano Sport:

  • Detachable power cable
  • 5-year warranty (purchased after Sept 1st, 2023)
  • IP67 water resistance rating
  • 7,000 lumens output
  • Can be combined to form a Nano Stack
  • Can be transformed into an Explorer X7 battery powered portable light

Similarities include:

  • Amp draw
  • Color temperature
  • Dimensions
  • Weight
  • Available optics

What is the black knob looking part on the front of the Pro, Standard, and Mini lights, and at the back of the Nano and Nano Sport lights?

That is a breather that allows pressure equalization to maximize longevity of the O-ring seals. As a result, the front glass will always remain flat regardless of ambient temperature, whether it is used during hot summer or frigid cold winter. Do not tamper with it or you’ll compromise your light’s water resistance. Lights with tampered breather will not be covered by warranty.


Will the lights cause any radar or radio interference?

Radar or radio interference can be caused by a few reasons. LED lights that are natively AC powered often creates interference, due to the alternating nature of the power. Natively DC lights sometimes can create interference too due to the choice of Pulse Width Modulation (PWM) design, but to a much lesser extent. And sometimes, the cable you run from the light to the power source may create inductance that triggers an interference.

Our lights have been tested by USCG and field tested by numerous customer installations where the lights are mounted in close proximity or directly next to radar and radios with no interference issues for more than 99.9% of the case. In the extreme rare case where you experience an interference, please reach out to us and DuraBrite Engineering will work with you to the best of our ability to resolve.


RETURNS, REPAIRS & WARRANTY

Can I return my light if I’ve already installed it?

We authorize returns on an individual case basis. Before authorizing your return, we’d need to know how long you’ve had the light, how long it’s been used, the reason for the return, pictures showing the condition, the order number (or when you purchased the light), the model number, and the serial number. Once you provide all of those details, we will verify whether or not we can accept your return. If we accept it, it may be subject to a restocking fee, which would need to cover the cost of refurbishing the light to like new resalable condition. You’d only get a partial refund for returning the product, and you are responsible for the shipping fee for this return.


Will I get a full refund if I return my unused light?

So long as the light is in the original packaging and we verify that it is in brand new condition and you are the original owner of the light, you will receive a full refund for your return to the payment method used to place the order. You are responsible for the shipping fee of this return. All returns must be authorized first and any unauthorized returns will be sent back at the expense of the customer.


I got the wrong order, now what?

We apologize for this shipping error. Please contact us with your order number and a photo of the items you received. Do not remove the lights from their original packaging as to ensure a direct swap can be made. Once we verify your delivery does not match your order, we will send you a return shipping label. We will ship out the correct item(s) once you let us know that you’ve dropped the lights off at the shipping carrier listed on the label and it is now trackable.


Can I exchange my lights?

You may make a direct exchange so long as the light is brand new within its original packaging and hasn’t been used. It can be exchanged for items within the same series, or items of equivalent value. Exchanges must be approved before you make the return. You are responsible for the shipping fee for this exchange.


Who pays for return shipping?

Incorrect or extra items are shipped back to us at our expense. Shipping expenses for the following returns are paid for by the customer:

Returning items you no longer need or want

Returning items you ordered as to exchange them for a different item

A return label is provided to customers returning a product for repair, but should the product not be covered by the warranty, the shipping fees will be charged upon the invoicing of the repair.


What does my warranty cover?

The warranty covers any malfunction you might experience with a light that is not due to customer error.

The warranty does not cover damages due to customer error. Examples are:

  • Blunt force damage
  • Broken breather or damages due to tampering with/opening up the light
  • Power source issues leading to a burnt fuse or damaged control circuit
  • Lack of waterproofing around the connectors or cable jacket leading to water intrusion
  • Natural material wear and tear

The full warranty policy can be found at www.durabritelights.com/blogs/news/warranty


Is my light malfunctioning?

Lights not working right out of the box is basically impossible for ANY DuraBrite product. We conduct 100% thorough testing including burn-in of every single item prior to boxing for shipment. So do not lie.

1st step is to check your power source to see if it is providing ample and stable current to your light fixture. If it is connected to an AC adapter, check that the adapter is wired properly. For instance, using 1 set of output wires on the Pro AC will result in insufficient input current to the Pro light. Make sure your generator/battery has enough amperage to handle the load. If you cannot understand these descriptions, you should not be installing the light on your own. Get a marine electronics installer to help you with that.

Once you check these things, if your light is still malfunctioning, check the wires of the light itself for signs of water intrusion, like corrosion (green and black residue on the copper wires). If you did not waterproof your connections, including the cable jacket, it is possible that the culprit is water intrusion. If you have condensation or salt buildup inside of the fixture, then you have a case of water intrusion.

If you’ve checked your wiring and power source and believe everything is in order, but you are still experiencing a problem, contact warranty@durabritelights.com and provide them with your name, number, shipping address, the batch number, serial number, model number, and the issue you wish to report. Also include photos or a video of the unit (preferably one that shows the problem you’re experiencing), and send pictures of the wiring setup.


I accidentally miswired/damaged my light and now it won’t turn on. What do I do?

We can still repair your light even though the warranty does not cover damages due to customer error. Reach out to us with the model number, serial number, order number (or when you placed the order), and a description of the issue you’re experiencing. We will then put you on our RMA list in anticipation of your light return. Once we receive your return and diagnose the issue, we will reach out to you with a report on what was found as well as the repair fee.




ROUTE PACKAGE PROTECTION

What is Route and Green Package Protection?

Route's Green Package Protection is a package protection solution that helps cover your order in the event that your order gets lost, stolen, or damaged while in transit while also protecting the planet. We know how frustrating it is to have something happen to your order, so we’ve partnered with Route to offer added assurance that you’re supported, no matter what. Green Package Protection can be added during checkout.

Every time you add Green Package Protection to your order, Route donates to support an
agroforestry initiative that removes CO₂ from the air and promotes a flourishing ecosystem.

You can also utilize the Route App to visually track all of your online orders in one place and easily file a claim with their team. Whether you’re tracking via the Route App or online Route’s real-time shipping updates keep you in the loop throughout every part of your delivery.


What is Carbon Neutral Shipping?

Route is covering the cost to neutralize shipping emissions when you add "Green Package Protection" at checkout. "Green Package Protection" Shipping includes package protection at the same cost as before, with the additional benefit that your shipment is carbon neutral. By adding Green Package Protection to your cart, you're automatically taking instant climate action – no donation required.


How does Green Package Protection/Carbon Neutral Shipping work?

Route has partnered with Patch, a carbon credit marketplace, to facilitate the purchase of carbon credits to neutralize your emissions. Carbon credits represent a certified unit of carbon removal or avoidance delivered by environmental projects that can be purchased to naturally remove carbon from the air. Patch is a high-integrity carbon removal project that is vetted and certified by organizations like Gold Standard, Verra, Climate Action Reserve, and The American Carbon Registry.


Where is My Order?

Once your order has been fulfilled by our team, a shipping confirmation with a tracking number will be emailed. You can download Route’s mobile app for iOS or Android to visually track your package and receive real-time notifications on its estimated delivery.


How Does Route Work?

If your Route-protected order ends up lost, damaged, or stolen, Route’s expert support team helps ensure that your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-2 business days from filing.

Need to file a claim? Go here:

https://claims.route.com/


How Does Route Process Refunds or Reorders?

Refunds: When refunding an item, Route covers the subtotal, shipping, and taxes if the merchant has Automatic Issue Resolution enabled.

In both cases, the Route Premium cost will not be refunded.

Reorders: Route will reorder the items, depending on in-stock availability. Unavailable items will be refunded. Route will cover the cost of any reorders including shipping, taxes, and Route Shipping Protection.


When Should I File a Claim?

Marked As Delivered (Stolen)

Claims will be reviewed no earlier than 5 calendar days and no later than 15 calendar days from when it was marked delivered.

Please note, some order issues may require a police report to be filed.

Stuck In Transit (Lost)

For domestic orders, claims will be reviewed no earlier than 2 calendar days and no later than 30 calendar days from the last update. The maximum filing time is 365 days from the order date.

For international orders, claims will be reviewed no earlier than 20 calendar days and no later than 30 calendar days from the last update. The maximum filing time is 365 days from the order date.

Damaged

Claims for damaged items require photos of the packaging and item(s) and must be filed no later than 15 calendar days from when it was marked delivered.